Winterhaven HOA

New Customer Information

Welcome to the neighborhood! As part of the application for service, the HOA requires proof of residency, such as a signed and notarized copy of the Customer Service Agreement, a lease agreement (tenant)/settlement statement (owner)/Management Company’s/Brokers; Residential Real Estate Listing Agreement, or Residential Leasing and Property Management Agreement, W-9.

Please note if you’re faxing or emailing your application back it must be notarized please Email to: or Fax to: 281-807-9299
  • Connection Fee: $20.00
  • Security Deposit: $0.00
  • Due Date: 5th of every month


Payment Options

There are four methods of payments to choose from:


West Harris County MUD No. 11
P. O. Box 173, DEP. 55023
Houston, TX 77001-0173

Drop Off

Payment Center Customer Service Office:
9431 Rio Grande Dr. (corner of West Rd. & Rio Grande Dr.)
Houston, TX. 77064
click for directions


Payments can also be dropped 24/7 in the drop box (will post next business day)
Check or money order payments only

Pay at the Following Stores

**must provide a copy of recent bill and store MUST be within the MUD district

Your Community’s Important Numbers

24 Hour Water or Sewer Emergency

Harris County Precinct 4 – 281-376-3472
Harris County Flood Control – 713-684-4130
Harris County Pollution Control – 713-920-2831
Harris County Road Maintenance – 281-353-8424

Garbage Companies

Board Meetings

Call 281-807-9500 for information


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