- Customer Portal
- What is the Regional Water Authority?
- Winterhaven Water Quality Report (CCR: Consumer Confidence Report)
New Customer Information
Welcome to the neighborhood! As part of the application for service, the HOA requires proof of residency, such as a signed and notarized copy of the Customer Service Agreement, a lease agreement (tenant)/settlement statement (owner)/Management Company’s/Brokers; Residential Real Estate Listing Agreement, or Residential Leasing and Property Management Agreement, W-9.
- Pre-paid Connection Fee: $0.00
- Pre-paid Security Deposit: $0.00
- Due Date: 28th of every month
Forms
- Application for new service
- Application for new service-Spanish
- Application for disconnect service
- TOPS ACH Setup Form (Automatic Bank Draft)
- TOPS ACH Setup Form-Spanish (Automatic Bank Draft-Español)
- ACH Cancellation Form
- Billing Address Change Form
Payment Options
There are four methods of payments to choose from:
P. O. Box 173, DEP. 55023
Houston, TX 77001-0173
Drop Off
9431 Rio Grande Dr. (corner of West Rd. & Rio Grande Dr.)
Houston, TX. 77064
click for directions
7:30am-5:00pm
Payments can also be dropped 24/7 in the drop box (will post next business day)
Check or money order payments only
Pay at the Following Stores
**must provide a copy of recent bill and store MUST be within the MUD district
Your Community’s Important Numbers
24 Hour Water or Sewer Emergency
281-807-9500
Harris County Precinct 4 – 281-376-3472
Harris County Flood Control – 713-684-4130
Harris County Pollution Control – 713-920-2831
Harris County Road Maintenance – 281-353-8424
Garbage Companies
HOA
Board Meetings
Call 281-807-9500 for information
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