Due to the current COVID-19 precautions, TOPS office locations remain open but the lobby will be closed to visitors, as we follow official guidance on social distancing. We encourage you to make use of our online customer portal at this time. For water-related emergencies, start new water services and/or billing questions, call us at 281-807-9500. For more information concerning COVID-19, click here


Even with the impacts of COVID-19, we want to assure you that TOPS is committed to providing safe, reliable services. The emergence of COVID-19 has caused understandable questions about public health and local water supplies. According to the CDC and The EPA: “The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those in municipal drinking water systems, should remove or inactivate the virus that causes COVID-19.” For additional resources on COVID-19 and water and wastewater systems, please clink links below:

o   Click here for more EPA information <https://www.epa.gov/coronavirus/coronavirus-and-drinking-water-and-wastewater>

o   Click here for more CDC information<https://www.cdc.gov/coronavirus/2019-ncov/php/water.html>